Cultural change is free: why targets make organisations worse
Uploaded by: mindfieldscollege
Video Description:
John Seddon was the guest speaker at the Human Givens conference 2009.
After a short introduction by Ivan Tyrrell, he gives an elegant dissection of the organisational madness that pervades our culture.
You can watch the full talk here:
http://www.vimeo.com/4670102
Tags for this video: John Seddon culture organisation target obsession government services UK
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All the best
Dan